The customer experience of the kids school nativity

For those parents with school kids this time of year means juggling jobs and various Christmas fayres and nativities at their kids schools. The Christmas play at school is a chance for the brave to shine with solo singing and numerous lines that would leave even the most confident performer wobble. Teachers in these occasions have the chance to show their ambition as drama teachers who are frustrated west end wannabees demand of the kids more than you might expect them capable. As a parent you get a sense of the scale of demands in the weeks leading up to the production based on how tired your children become and the help they need in remembering their lines.  On the night of the big show you wait in the seats eager to see your offspring shine and hoping they don't crumble under the pressure of the occasion able to enjoy some of the proceedings. The customer experience as an attendee in the audience is epic seeing your pride and joy proudly commanding the stage before you with a tear in the corner of your eye you slightly well up. School Christmas production certainly epic from a parents point of view.