Bupa delivering when it matters

Private medical is something many of us have but are never really sure if its worth it renewing each year not quite brave enough to cancel. One provider of stealth medical to rival the UK nhs is Bupa (www.bupa.co.uk). They deliver private medical cover for an annual premium seeking to deliver where the nhs can't. Having never previously used the service I have been doubting if it were worthwhile having in the same period on occasion been genuinely pleased with the nhs on dealing with things. This week the customer experience of Bupa I can 100% confirm is worth it and absolutely epic. A member of family who had been ill for some time had the opportunity for surgery that could be exactly the remedy required but due to waiting times would have to wait until next year. The consultant pointed out that with private healthcare that time frame could be a few weeks wait instead. So phoning Bupa not sure what to expect got straight through to an agent who could verify who I was and confirm I was covered under my policy. Moreover they could authorise the surgery with a confirmation code for the surgeon and get the procedure booked in there and then. Amazing. Bupa literally to the rescue. No forms to fill in. No quibble over cover. No changes needed in terms of medical care. Just quick clear support. I may have been a doubter but will not question my renewal now. Epic.