Wednesday 23 October 2013
The customer experience of a home valuation
The UK property market is hotting up with London house prices reported to have increased by 10% in September alone. A scary figure for those wishing to join the property ladder and food for thought for those lucky enough to be home owners. For those home owners it would be easy to entertain the prospect of cashing in on this economic upturn exiting the market or downsizing. Even those not planning any moves take interest in this shift as mortgage owners have the prospect of better equity ratios and improved deals on the horizon. Moving forwards with any of these actions means before long your path is likely to cross with a house valuation. The peoples choice is a desk valuation where all the pain and inconvenience is a silent activity far more preferable to the invasion of property visit and the uncertainty this brings. Welcoming a stranger with an oversized tablet into your home to give them the guided tour of your castle selling every improvement you have made eager to point out the merits of your luxury new coat hooks you had professionally installed. Post survey you are left violated and desperate for news of a huge valuation. Eventually following days of uncertainty the results appear in your inbox like an unwanted exam result you fear opening. Epic or epic fail awaiting you in the mail.
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