The halfords fitting service customer experience

Getting after market alterations to your car has become a less straight forward exercise as cars have become more integrated with the old slot in stereo a thing of the past. Now your stereo is split across three screens with controls connecting your phone, iPod and stereo together. This has seen the demise of the in car entertainment specialist who would have whipped out your old head unit and replaced it with the latest Kenwood all singing and dancing stereo complete with colour graphic equalizer. Halfords (www.halfords.com) has found a growing gap to fill with its offering to fit your car equipment. This allows satnavs to be hardwired in or after market Bluetooth phonekits to be fitted integrated with your existing car audio equipment. With less I.C.E. Specialist there are few alternatives.  This is demonstrated in how far in advance you now need to book in such a service getting a scheduled slot to have your upgrades completed. Having booked in an eager young chap will know the inner workings of your cars electrics and proceed to with minimal fuss install your kit leaving it like a part of our cars interior. Epic.  

The customer experience of a trip to your local Halfords

Halfords has been an established high street brand and online supplier ( www.halfords.com ) of automotive and bicycle parts for decades. Hard to believe but it is a business that is over a century old and currently weathering the storm of recession. The stores range from vast warehouse retail park monoliths to high street conventional storefronts with the range of products available dependent upon store size. As well as a new bike pump you can also get a number of basic car maintenance tasks dealt with which makes it a real spectrum of employees as you need your retail sales staff alongside your mechanic guru who knows how to strip the dash on a hybrid to install a new stereo. In store it is easy to feel lost as they operate with minimum staff so finding help may not be straight forward and with such a range of products retreating to the internet may feel a better option. As many large retailers have disappeared it is good to see halfords surviving, if you want to see and feel many of the products they sell there are few alternatives which would otherwise leave you at the mercy of the internet blind to the real look and feel of your purchase. It may not be epic but we are better for it.