Monday 9 December 2013

The customer experience of a UK Christmas market

Many towns and cities are promoting feel good Christmas markets complete with whizzy web sites showing a wealth of stalls and attractions for the whole family to absorb the festive spirit. There seems to be a trend towards German flavoured markets with bratwurst and glugwein on offer next to a tame reindeer and a stand offering to personalise your baubles. Having researched your chosen market online and travelled to embrace the Yuletide madness unfortunately the reality maybe somewhat of a disappointment with only a handful of stalls available and limited entertainment beyond a brief stroll around the stands that soaks up ten minutes of your Sunday. If you fancy a day out better to think again bit if it is for merely a passing distraction for a while on route to something bigger. Go mad and feel the Xmas vibe. Christmas market. Epic with a lower case "e". 

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