Wednesday 4 September 2013

Doing your bit for the environment - the Gumtree customer experience

Gumtree (www.gumtree.co.uk) offers a great service to households looking to advertise their unwanted goods. For many, eBay (www.ebay.co.uk) is just too scary with auctions and PayPal accounts resulting in feedback and a consumer profile, check out an earlier blog on eBay here ( http://goo.gl/rjXH5s ). Gumtree offers an alternative to this for those not wishing to take on the beast of eBay. With Gumtree you take a photo of your unwanted but once loved product uploading it to the website with a snappy description demonstrating how much value it could be to a new home and owner. You state your price and you decide how you want to be contacted either by phone or email. Simple. You have to go through the steps of meeting your buyer in the flesh and maybe some haggling to agree a price but with no extra effort your goods can be whisked away to be loved by someone new and you get some cash in your pocket for your troubles. The added bonus that you can feel all environmentally friendly in recycling stuff rather than adding to landfill. Well done you!  Gumtree makes its money through advertising and commercial sellers using the service but also through teasing you into paying to list your goods as a premium product. For a weekly fee you can elect to have your goods bumped to the front of the queue and catch sellers eye early. Gumtree is a modern solution to the classic notice board but gives you a broad audience and a straight forward customer experience. 

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