Friday 30 August 2013
The "Map My Run" customer experience
Exercising has always had an element of geek about it with specialist shops and clothing for every sport from horse riding to ice hockey. People as they become more immersed in a sport can readily find more excuses for buying more kit while trying to avoid the tragic "all the gear and no idea" label. Running is no exception with particularly long distance running open to the masses as anyone with a pair of trainers has the scope to head out onto their local pavements and pound out some serious mileage. This casual entrance often falling into the kit buying trap in the same way as any other sport. Aside from spanky trainers and extensive Lycra the tech options were more limited in the past as GPS watches with heart monitors were expensive and serious contenders only going that far. That is until the advent of the smart phone. A device that included GPS and mp3's so you can rock out while on your run. Additionally the memory in these devices gives a way to record all those great victories. This unlocked "map my run" to the masses which had previously been more of runners web site to record runs and times and effectively upload this data after the event. Smart phones now mean this is all real time and your efforts are fed in through GPS giving far more accurate records of where runners were performing. This is now a competitive area with many alternatives to map my run giving runners real analysis at no cost. The customer experience is epic and addictive as social media plays a part as you share your running with your friends and compete for the fastest and furthest. Technology augmenting your exercise experience. Feel the burn!
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