Thursday, 22 August 2013

The Eurocamp family holiday customer experience

Families with school aged kids face the annual ransom by holiday companies to book a summer holiday while the kids are off school. Your standard pricing points spiked for the glorious six weeks of summer while we all try and achieve the same result of a memorable family break. For those who have previously avoided this holiday window the prices can be alarming as a budget holiday can mean spending more than £2000 if looking to venture outside the UK. Forget your Caribbean all inclusive blow out and think more close to home and less luxury.  So short of selling some vital body part what makes a good option worth leaving the comfort of our own castle?  Eurocamp (www.eurocamp.co.uk) offers family holidays that compared to a conventional hotel break offer good value. Eurocamp is essentially the same company as keycamp (www.keycamp.co.uk) although both have their own branding and web sites to confuse matters. The experience and facilities are broadly the same though with a range of static caravan and pre-pitched tents at various European holiday destinations.  The campsites generally being modern with good facilities and British reps awaiting your arrival. If you like freedom to do your own thing it is a good fit for a holiday but don't expect anyone making your bed or clearing the breakfast dishes. It is basic but with kids free to play and safe to do so it does have its merits. Many people are repeat bookers coming back year after year so it is clearly a model that works. For an epic customer experience in the summer holidays you might have the answer. 


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